Usable Words

Language and writing

on the web and beyond

“Let your X do the Y”

0803200808032008detailReal estate signs are a great source of “copy in the wild”. This one caught my eye, but not for the right reasons. At the bottom right of the sign is a small ad encouraging viewers to list their houses on the company’s website: “Register at hockingstuart.com.au and let the house do the hunting.” (It’s a bit difficult to read on this picture, but trust me, that’s what it says!)

This is a pretty obvious homage to an old classic, “Let your fingers do the walking”. Advertising Age gives the latter slogan, used internationally for many years by Yellow Pages, an honourable mention in its list of the Top 10 Slogans of the [20th] Century. So famous was it that it became what the linguists at Language Log call a snowclone: a phrase with one or more substitutable words that becomes a kind of cliché generator, a template for new phrases, like “X is the new Y”, or “the mother of all X”, or (for the geeks among us) “I’m in ur X, Y-ing ur Z”. A quick Google search for “Let your X do the Y” comes up with “Let your thumbs do the trading” (about using a mobile phone to play the stock market), “Let your feet do the talking” (about an awareness-raising sponsored walk), and “Let your subconscious do the thinking” (about…well, I guess that one’s fairly obvious). “Let the house do the hunting” changes the template slightly by using “the” instead of “your”, but it’s still a very clear nod.

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How does something like this become good web writing?

Cut out the fat.

Break it up.

Plug in the keywords.

Add the links.

The call to action.

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Writing content for the world wide web web content is different from writing for brochures, magazines, or other print media. Good web copywriters know what web users need (the reasons they use the web, what they are looking for, and their habits), and how to help them get it. Here's what they do. There are five main elements of effective web writing.

1: Keep it web content short and relevant

First, Most web users don't have a lot of time and are doing several things at once - checking their email, updating their Facebook status, browsing newspaper sites, and maybe even working. Your target audience needs to know you're exactly what they're looking for...right away.

So the best thing to do is to write web content in short, punchy sentences. Write directly to the customer, as if you're talking to one person. And cut out anything that's extraneous, any words or phrases you don't need.

2: Lay it out for people who skim

Second, On the web people tend to skim, and they get intimidated by big, uninterrupted blocks of text. Use signposting methods such as

to break up the page and also to make your readers focus on your main points so that they are unmissable.

3: Use keywords strategically

Third, Although you're mainly writing for people, you have another audience: that audience is search engines. To make search engines such as Google love you, it's necessary to use keywords strategically, in web content but preferably without making your text read awkwardly.

4: Use links in web content to help people navigate

Fourth, well-written Web content should make it easier for people to find their way around a website. Use hyper links liberally, and make sure you always think about what's useful to readers when you decide on a label for them.

Finally, you should always try to 5: Include a call to action

Tell readers what you want them to do next. You'll be quite surprised how often they go ahead and do it.

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